Recurring services and continuity
Services that run after the project — so the systems driving your bulk processes stay reliable, up to date and documented, not just on call. Preventive maintenance, backups, updates and remote support: peace of mind in peak production season.
The weight of invisible losses
Hidden costs of disconnected operations
What it includes
Preventive maintenance
Periodic inspections of panels, cabinets, instruments and networks, with functional tests and written recommendations.
Diagnostic de pannes
Root-cause investigation, tests and measurements on your automation systems — including those we did not install.
Backups and recurring service
Periodic backups of PLC programs, HMIs and network configurations — archiving before and after each intervention, restoration on request.
Updates and modernization
Software and firmware updates, migration from aging platforms and up-to-date documentation.
Remote support
Diagnostics, restart assistance and operator support without travel, via VPN or secure tools.
Operator training
Simplified interface and quick training, for self-sufficient teams without a single expert.
Recurring services & continuity
Services that run after the project — so your systems stay reliable, up to date and documented, not just on call.
Preventive maintenance
Periodic inspections of panels, cabinets, instruments and networks. Functional tests, visual checks (I/O, safeties, alarms) and written preventive-action recommendations.
Backups & recurring service
Periodic backups of PLC programs, HMIs, drives and network configurations. Version management, archiving before and after each intervention, restore on demand — secure access via VPN or approved tools.
Updates, modernization & documentation
Version updates of engineering software and firmware (PLCs, drives, equipment), and migration from aging platforms to current, supported solutions. Updating electrical drawings, P&IDs and diagrams after changes, functional descriptions, alarm lists and operating procedures, plus the organization and structuring of client documentation (folders, versions).
Remote support
Diagnostics, restart assistance and operator support without travel. Minor parameter or program adjustments via VPN or secure tools, where the infrastructure allows.
Operator training
Simplified interface and quick training, for self-sufficient teams with no single expert. See the training →
Related projects
All projects →
Automated grinding and roller mill
Situation — The grinder and the roller mill ran in manual mode, on separate starters.
What NIVEK did — We redesigned the electrical room and the control system: sensors added, programming and commissioning. A “keep full” mode holds the silos full from grind level setpoints — normal and critical. When the particle size changes, the adjustment stays manual, so the system asks the operator to confirm it has been made.
Automated two-pit receiving
Situation — Receiving ran entirely in manual mode.
What NIVEK did — We automated all of it: two receiving pits, bulk-to-bulk transfers and debagging — from bags to bulk.
Automated liquid fertilizer plant
What NIVEK did — We automated the whole plant:
- 4 receiving stations, 3 mixers
- 2 truck loading stations, 1 tote filling station
- Solid products blended into the liquid mixes
- 31 storage silos, 189 valves
The system computes the best route for each product and prevents any contamination between incompatible products. Mixing times are driven by each product's parameters.
Automated bitumen polymerization plant
What NIVEK did — We automated the whole plant:
- Rail and truck receiving, storage and warehousing
- Continuous dosing for polymerization
- 2 “blend to truck” shipping bays: the recipe is dosed straight into the truck, with every product starting and finishing at the same time
- Advanced recipe management
- Standalone scale: prints shipping tickets and certificates of compliance
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Support in 3 phases
— without slowing the season.
Four services built around the same expertise: automating bulk processes end to end. From the initial audit to post-start-up follow-up, we are present at every step.
Preparing the ground
- Audit of current processes
- Identifying pain points and measurable gains
- Defining concrete, measurable objectives
- Communication plan with the field team
Deploying without disruption
- On-site operator training
- Assisted start-up in real production
- Real-time adjustments based on field feedback
- Continuous technical support during the transition
Maintain and optimize
- KPI tracking after start-up
- Optimization of parameters and sequences
- Documentation updated after each intervention
- Ongoing assistance, maintenance and enhancements
One lever already speaks to you?
The simplest is to discuss it
for 30 minutes with an engineer:
we map your processes before proposing anything.